Category: Interpersonal Dynamics
What happens between people at work. Trust, conflict, influence, relationships and the everyday interactions that decide how a team feels to be in.
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Psychological Contracts at Work
The psychological contract refers to the unwritten, implicit set of mutual expectations between an employee and their organisation. Unlike the formal employment contract, the psychological contract encompasses beliefs about promises, obligations, and reciprocal commitments that are rarely articulated but profoundly shape behaviour. Not all contracts are written down Every organisation has two […]
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Predictive Coding and the Predictive Brain: A Deep Dive
Predictive coding proposes that the brain is not a passive receiver of sensory information but an active prediction machine, constantly generating top-down expectations about what it will encounter and updating those expectations only when prediction errors demand it. Predictive Coding: How we experience the world Drawing on the work of Karl Friston, […]
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MORE PIES – Active Listening Skills from Andrew B Brown
MORE PIES is an acronym to remember some active listening best practice as shared by our good friend, Andrew B Brown. It stands for: Minimal encouragers, Open-ended questions, Reflecting / mirroring, Emotional Labeling and Paraphrasing, I Messages, Effective Pauses and Summary. MORE PIES MORE PIES is an acronym to help us remember […]
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Feeling Understood – A Starting Point for Connection
The sense of feeling understood by other people can be very powerful, and can be a key starting point for improving our mental health and thriving in what we do. Being Understood We were very struck by a comment by Peter Fonagy in a BBC radio 4 episode of The Life Scientific. […]
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Humble Inquiry – Meaningful Connection Through Genuine Interest
Humble Inquiry is a description and phrase brought to life by Edgar Schein. At its core it means adopting a humble approach and asking genuine questions of others in an effort to learn, connect and build a meaningful relationship. Humble Inquiry Humble Inquiry, a phrase coined by Edgar Schein, was explained by […]
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BRAVING – A Brené Brown take on Trust
Brené Brown uses the term “BRAVING” as a way to remember her seven building blocks of trust: Boundaries, Reliability, Accountability, Vault, Integrity, Non-judgement and Generosity. BRAVING Brené Brown’s BRAVING model of trust stands for: Boundaries, Reliability, Accountability, Vault, Integrity, Non-judgement and Generosity. Per this model, these are the things we need to […]
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DiSC – A Behavioural Preference Assessment Tool
DiSC is a behavioural preference assessment tool that is owned by Wiley. It’s based on the work of William Marston and is popular in many organisations globally. We use it with some of our clients. DiSC Behavioural Assessment The DiSC framework is owned by Wiley, and you can read more about in […]
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Power Distance – How do people behave in proximity to power?
Power Distance is a concept used to describe and explain how people with lower levels of power behave around and interact with people who hold significant levels of power. Power Distance Geert Hofstede developed the concept of power distance as part of his work exploring the interactions of people with different levels […]
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How Emotions are Made: Lisa Feldman Barrett’s Constructed Emotion Theory
In her book, “How Emotions are Made, the Secret Life of the Brain”, Lisa Feldman Barrett lays out her model of constructed emotions in an accessible way. It says that our emotions are not universal and that, instead, they are a product of our cultures and experiences. She also says they are […]
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Mirror Neurons – Others may affect us more deeply than we think
Parts of our brains, our mirror neurons, fire when we perform an action and when we observe someone else performing that action. This increases our likelihood of doing the same action, and can strengthen our connections. Mirror Neurons A team of Italian researchers, led by Giacomo Rizzolatti discovered the existence of “mirror […]
