Articles to inspire
We have written hundreds of articles on topics that we think are helpful for people who want to improve their understanding of workplaces and who want to improve their own and their teams experiences and performance in the world of work.
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Training usually fails not because it was delivered badly, but because information on its own does not change behaviour. Knowing is not half the battle. Behaviour and believe change is hard, and seldom happens without…
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Information Doesn’t Change Behaviour. Here’s What Does.
Training usually fails not because it was delivered badly, but because information on its own does not change behaviour. Knowing is not half the battle. Behaviour and believe change is hard, and seldom happens without…
Evidence Based Management: Making Better Decisions at Work
Evidence based management means making important decisions using the best available evidence from four sources: your own professional expertise, organisational data, the scientific literature, and the concerns of the people affected. Introduction Most management decisions…
You Should Talk to Strangers. Science Says So.
Research by Nick Epley and Juliana Schroeder demonstrates that people systematically underestimate both how willing strangers are to talk and how much they themselves benefit from those conversations. We are crap at predicting how it…
Job Demands-Resources Model: Designing and Delegating Well
The Job Demands-Resources (JD-R) model, developed by Bakker and Demerouti, proposes two parallel processes at work in every job: demands (workload, role ambiguity, emotional pressure) drive a health impairment pathway toward burnout, while resources (autonomy,…
The Person You Know Least Well May Be Yourself
Most people are substantially less self-aware than they believe. Most of us have systematic blind spots about our own motivations, emotional states, and behavioural patterns. The person you know least well may be yourself. Tasha…
A Leader’s Role in Improving Psychological Safety: Building Trust, Openness, and Growth
Leaders have a disproportionate impact on psychological safety. How they listen, respond, and behave shapes whether people feel safe to speak up. Leadership behaviours like admitting fallibility, inviting input, and responding with curiosity are powerful…
What is a Colleague Journey?
The colleague journey is a framework for mapping the entire arc of an individual’s relationship with an organisation, from initial attraction through recruitment, onboarding, development, retention, exit, and beyond into the alumni stage. Every organisation…
You Can Only Have So Many Real Friends. Here’s Why That Matters.
Robin Dunbar’s research established that human beings have a cognitive limit of approximately 150 stable social relationships, arranged in concentric circles of intimacy: roughly 5 intimates, 15 close friends, 50 friends, and 150 acquaintances. Relationships…