Category: Communication & Influence
Getting heard, getting understood, and getting people to move. Listening, feedback, difficult conversations, persuasion and the reasons the same words land from one person and bounce from another.
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The AID Feedback Model: A simple, improvement focused approach to giving feedback
The AID feedback model is a simple, but somewhat limited method of delivering feedback. It stands for Action, Impact, and Development. It’s limited in that it’s very one way, leaving little space for discussion unless expanded. The AID Feedback Model This simple model stands for Action, Impact, and Development, each of which […]
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E179 – Management Challenges: A Restructure Is Coming
From the archive This episode is from The World of Work Podcast, made by James Carrier and Jane Stewart at the World of Work Project — a previous venture of ours. All 187 episodes, recorded between 2019 and 2024, are kept here because the conversations still hold up. You can find Jane on LinkedIn, and…
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E159 – Cultic Behaviours in organisations – Part 4: Purpose
From the archive This episode is from The World of Work Podcast, made by James Carrier and Jane Stewart at the World of Work Project — a previous venture of ours. All 187 episodes, recorded between 2019 and 2024, are kept here because the conversations still hold up. You can find Jane on LinkedIn, and…
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E158 – Cultic Behaviours in organisations – Part 3: Employee Voice
From the archive This episode is from The World of Work Podcast, made by James Carrier and Jane Stewart at the World of Work Project — a previous venture of ours. All 187 episodes, recorded between 2019 and 2024, are kept here because the conversations still hold up. You can find Jane on LinkedIn, and…
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E157 – Cultic Behaviours in organisations – Part 2: Cultic Leadership
From the archive This episode is from The World of Work Podcast, made by James Carrier and Jane Stewart at the World of Work Project — a previous venture of ours. All 187 episodes, recorded between 2019 and 2024, are kept here because the conversations still hold up. You can find Jane on LinkedIn, and…
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E155 – Cultic Behaviours in organisations – Part 1: Introduction
From the archive This episode is from The World of Work Podcast, made by James Carrier and Jane Stewart at the World of Work Project — a previous venture of ours. All 187 episodes, recorded between 2019 and 2024, are kept here because the conversations still hold up. You can find Jane on LinkedIn, and…
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Otto Scharmer’s 4 Levels of Listening: Be a Better Listener
Otto Scharmer’s 4 Levels of Listening are a simple, positive way to help you get better at listening. They’re slightly different to some other levels of listening. The four levels are: Downloading, Factual, Empathic and Generative. The 4 Levels of Listening Otto Scharmer’s 4 levels of listening are Downloading, Factual Listening, Empathic […]
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How to be a Better Listener
Many people ask how to be a better listener. Luckily, there are some simple things you can do to improve this core skill. Empirically, good listeners are more engaged and active in conversations than many people expect. They’re also mindful of the level of listening they adopt. How to be a Better […]
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The 6 Levels of Listening: Be a Better Listener
The 6 Levels of Listening are simple steps you can follow to be a better listener. The steps build on each other and lead to increasingly effective and connected conversations. If you follow all six steps, you’ll have powerful, connected, collaborative and helpful conversations. How to be a Better Listener According to […]
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Tell Me Anything Sessions: When Leaders Really Listen
Tell me anything sessions are a way of helping organisational leaders connect with the experiences and challenges of diverse groups within their organisations. They are simply meetings at which a senior leader meets with, listens to and gets to know and understand a group of individuals from a specific diversity strand. Tell […]
